Our Commitment
Our commitment to excellence is guided by these core principles.
Customer Services
At Sci-Fleet Hino, our commitment to excellence extends beyond our exceptional line of Hino trucks. We understand that our valued customers deserve an outstanding experience from the moment they walk through our doors.
Our Customer Services Promise:
- Warm Reception: We recognize that our valued customers deserve an exceptional experience and outstanding customer service during their visit to our centre.
- Product Knowledge: Our knowledgeable staff is well-trained in all things Hino. Whether you have questions about our truck models, features, or specifications, we have the answers you need.
- Financial Assistance: Our financial experts are available to assist you in exploring financing and leasing options that best suit your budget and business requirements.
- Customisation Options: We understand that every business has unique needs. Our team can discuss customization options to tailor your Hino truck to your specific industry and preferences.
- Parts and Service: You can rely on Hino genuine parts and expert service. Our service department is staffed with certified technicians who are dedicated to keeping your Hino truck running at its best.
- Exceptional After-Sales Support: We're here to provide ongoing support and maintenance for your Hino truck throughout its lifecycle.
- Community Involvement: We are proud to be a part of the local community and engage in various community initiatives. Feel free to enquire about our community involvement efforts.
At Sci-Fleet Hino, we are dedicated to providing you with an exceptional customer experience. Your satisfaction is our top priority, and we look forward to serving you and meeting all your Hino truck needs.
We're here to assist you every step of the way.
For any enquiries or to schedule a visit, please contact us.
Sci-Fleet Motors has been servicing South East Queensland for over 40 years. From its humble beginnings in 1979, Sci-Fleet has grown to be one of the largest organisations within the motor vehicle industry. The family owned and operated business prides itself on taking the time and interest in finding out what the guest really needs, as well as always being reliable.
Sci-Fleet’s vision projects well into the future with continual growth. Sci-Fleet’s goal is to continue to achieve high levels of guest satisfaction and maintain the passion for providing the very best service in the motor industry.
Our commitment and passion to our guests has allowed Sci-Fleet to be the largest seller of Hino trucks and genuine Hino parts in Australia and has been since 2013.
Sci-Fleet Hino was born in 1991 based at the Sci-Fleet Head Office in Kedron. A second dealership opened in Coopers Plains in 2004 to offer improved facilities and service to truck clients. Sci-Fleet Hino expanded in the Gold Coast region opening its Nerang dealership in 2012. The multi-purpose Eagle Farm warehouse was opened in 2017, housing parts for the company along with a state of the art Hino Sales and Service centre.
In 2021, Sci-Fleet Hino Brisbane and the Gold Coast were the proud recipients of the inaugural President’s Award - an honor bestowed upon dealers who demonstrate excellence across all aspects of their business. We’re proud to continue our winning streak with both Sci-Fleet locations receiving this esteemed award again in 2022 and 2023, marking a three-time consecutive win.
In addition, over the years we have been awarded thirteen (13) Gold Excellence awards and nineteen (19) Silver or Bronze Excellence Awards, proving that our approach to customer service has and continues to be at a consistently high level.
With three dealerships located across Brisbane and the Gold Coast, alongside expert teams and after-hours servicing, Sci-Fleet Hino is here to look after all your trucking needs.
Contact Sci-Fleet Hino
